3. FAQ (Frequently Asked Questions)

3.1. Can I have multiple PiDecks?

Yes indeed you can have as many as you like, however each will require it’s own license.

3.2. Can I ssh to the PiDeck?

No, the PiDeck is not running SSH, there is no way to bring up a terminal session on the PiDeck

3.3. What TCP/UDP ports are open on the PiDeck?

There are only two ports open for communication on the PiDeck

• port 80 (http) used for the web interface

• port 9993 used for the Blackmagic ATEM connections.

3.4. Why are you using HTTP rather than HTTPS?

This device should not be visible on the public internet, and it’s not possible to generate SSL certificates in a meaningful way on the fly they would end up being “Self Signed”, which your computer would still object to. This is more complex than needed at this time. It is however something that can be considered in the future.

3.5. How can I see the logs on the PiDeck to help you with debugging?

You can go to the “/logs” URL on your pideck to see the logs associated with the PiDeck service, these will be most useful if you need to report an issue with the operation of your PiDeck

3.6. I’ve disabled the splashscreen and lost the IP of my PiDeck how do I connect?

You can look at your Router which should be keeping a log of the IP addresses it’s allocated out. If you’ve named your PiDeck look for it’s name in the list, otherwise it will report as “PiDeck”. Failing that you can reinstall the PiDeck image on the SD card, however you will lose any clips you’ve uploaded.

3.7. Can I move the SD card from one Raspberry Pi to another one?

Yes, however the license will not follow and will be reset. You will need to purchase a new license for the new Pi.

3.8. Help my Old PiDeck pi has died, can I transfer the license to a new Pi?

Yes please contact us to arrange revoking the old license and allocating a new one.